Innovation of Tourism Management Systems Using the Process Management Tools

The main objective of the project is to support the implementation of innovative methodologies and process management tools used in hotel management systems and used by other institutions operating in the tourism sector, thereby increasing their efficiency and quality of service. The interdisciplinary cooperation of the project partners will be established. The following application spheres will be accessible: 1. The interactive library of key processes of hotel companies and other tourism organizations, 2. A process simulator simulating the key hotel processes and presenting the impact which the settings have on the hotel's performance. These key project outputs will be implemented in practice by the project´s partners - the Bookassist Czech Republic and the Vysoká škola hotelová (which will create the methodology for implementing the process management).

Main investigator: Západočeská univerzita v Plzni
Researcher: doc. Ing. Zdeněk Ulrych Ph.D.

Applicant for the Project: Univerzita Tomáše Bati ve Zlíně
Co-researcher: doc. Ing. Zuzana Tučková Ph.D.

Applicant for the Project: IDS Advisory s.r.o.
Co-researcher: Ing. Petr Humpoliček

Applicant for the Project: Vysoká škola hotelová v Praze 8, spol. s r.o.
Co-researcher: doc. Ing. Jan Hán Ph.D.

Applicant for the Project: Bookassist Czech Republic s.r.o.
Co-researcher: Ing. Jaromír Pažout