Catalogue of Services
Catalogue of the Primary Applications and Services Provided
|
Application/Service |
Description |
|
Accounting and human resources |
Comprehensive processing of economic documents, accounting, personnel and payroll agenda. |
|
Management information system |
Data analysis for strategic decisions making and planning. |
|
Full cost calculation |
Application of methodology to determine full cost in the university conditions. |
|
Registry service |
Records of documents delivered and arising from university activities. |
|
Study system |
Administration of the study agenda. |
|
Postal services |
Office 365 management, management of shared mailboxes of workgroups. |
|
Library system and databases |
Administration of library catalogues, on-line catalogue of books and publications, scientific databases. |
|
Telephone services |
Telephone exchange, tariffing, mobile service management. |
|
Access system for buildings and parking lots, camera systems |
Access barriers for the UHK area, card readers for classrooms, control of cabinets, camera systems. |
|
File services |
Shared folders of workstations, shared folders for learning support, multimedia archive, accreditation material repository, user home folders. |
|
Print services |
Print servers and printers management. |
|
Cloud and virtualization services |
Creating project servers, managing servers for virtual desktop management, support of the connection to the Office 365 services, Cesnet OwnCloud. |
|
Licensing services |
Administration of the licence servers and administration of the licence agreements (MS EES, IBM Statistica, SolidWorks, PowerDesigner, Autodesk). |
|
Bibliographic database |
Centralized collection of publication and scientific data. |
|
HelpDesk |
On-line entry of IT requirements. |
|
E-learning |
System and Moodle courses administration, Maple T.A. - testing Mathematics. |
|
Timetables |
Server and application for creating the timetables management. |
|
Theses |
System for plagiarism detection. |
|
Experience |
Records of experience. |
|
WWW portal and intranet |
UHK website and related intranet web applications (reporting defects, meal vouchers, list of authors' publications, etc.). |
|
Separate web applications |
Labour records. |
|
Records of the university qualifying theses, reservation system of the UHK Archive research room. |
|
|
System for ordering business trips. |
|
|
Fault recording system for the UHK buildings. |
|
|
Ordering system for the benefit programme mobile SIM cards for employees. |
|
|
Print and copy management system linked to Forkys application. |
|
|
Project portals and services |
Web portals of scientific boards, web personal pages, project websites. |
|
Antivirus services |
Central antivirus solutions for end stations and servers. |
|
Development of new applications |
Development and deployment of the required internal applications. |
Infrastructure Services Providing the Operation of the Primary Applications and Services Provided
|
Service |
Description |
|
Network services |
Network elements (routers, switches, Wi-Fi access points) - realization of local computer network, internet connection, Wi-Fi connection. |
|
VPN device - connection from the external network to the local UHK network environment. |
|
|
DNS domain service - ensuring and managing domain names services and IP address translation of the network nodes. |
|
|
DHCP services - automatic configuration of the device network interface. |
|
|
Security |
Firewalls - network traffic security solutions. |
|
Managing federated services |
Linking local login accounts to Office 365. |
|
User authentication in SHIBBOLETH/EDUID project (e.g. for users’ access to OwnCloud). |
|
|
Directory services |
Creating and managing objects in the organizational structure - user accounts, creating groups and managing individual permissions, group policies, login scripts. |
|
Certificate services |
Management of local certificates and process of requests for publicly trusted TCS certificates. |
|
Virtualization |
Infrastructure for servers and desktops virtualization, private cloud. |
|
Databases |
Managing database basis for provided applications and services. |
|
Incident management |
Incident solutions and systems monitoring. |
|
Deployment management |
Deploying security and update packages for operating systems, applications and application server, installing computer templates. |
|
Backup |
Servers’ backup, backup of shared storage and home folders. |
Hardware Infrastructure
|
Hardware Type |
Description |
|
Networking |
Cabling systems, optical routes, metropolitan network and wireless technology. |
|
Active elements |
Management and maintenance, computer network traffic management. |
|
Physical servers |
Management and maintenance. |
|
Disk array |
Management and maintenance. |
|
Backup hardware |
Management and maintenance of backup tape libraries, servers. |
|
Telephone exchanges and telephones |
Management and maintenance. |
|
Backup power supplies |
Management and maintenance. |
CIT provides a wide portfolio of ICT and AV services.
A complete list of provided services can be found in the attached document.
Section navigation: Department of Information Technology Services
